Hire autonomous Claude agents for every role: customer service, executive assistant, bookkeeper, sales, marketing, data analysis and more. Custom-built side-by-side with expert AI engineers. Live on WhatsApp, SMS, email, Slack, Teams or Telegram.
An AI employee is the next thing after a chatbot. A chatbot answers questions. An AI employee does jobs. The same 20 questions a chatbot quotes from your FAQ, an AI employee resolves end-to-end: it reads your order system live, takes action on the customer's behalf, updates your CRM and only escalates when the situation actually needs you.
Modassembly's AI employees are custom Claude agents built on the official Claude Agent SDK. We architect them with you live inside a WhatsApp, SMS, Telegram, Slack or Teams group, wire them into your existing tools, and deploy them to every channel your customers and team already use. The result is a deployed AI worker that thinks, plans, calls tools and finishes the task.
For small business owners, the math is simple: an AI employee starts the same day, works 24/7, never forgets, and costs a fraction of a human hire. It does not replace your team; it gives your team back the hours they used to spend on the repetitive layer.
24/7 customer service on WhatsApp, SMS, email, Slack, Teams, Telegram or your website. Reads your orders, inventory and customer data live.
Your AI Admin runs your calendar, drafts emails, takes notes and triages tasks. Inside the chat you already check.
Categorizes transactions, reconciles accounts, generates reports. Connects to QuickBooks, Xero, Stripe and your bank.
Qualifies leads, follows up automatically, books meetings. Pushes qualified leads to your CRM with full context.
Drafts outreach, runs re-engagement, qualifies inbound leads, tracks campaign performance in your voice.
Pulls insights from your data, builds reports on demand, surfaces trends. Ask in plain language; the answer comes back fast.
And more: AI Dispatcher, web developer, custom roles built for your business.
Chatbots quote from your knowledge base. AI employees take action in your systems. Chatbots end with “please contact support”; AI employees complete the task.
Human VAs are great for relationship-heavy work, expensive for scale work, and constrained by working hours. AI employees run 24/7, scale instantly and learn your systems once. Most teams run both: a VA for relationships and an AI employee for scale.
Hiring takes months, costs a salary, scales linearly. An AI employee starts the same day, costs a fraction and scales with your business. It is the difference between paying for the work and paying for someone to be available to do the work.
Under the hood, every Modassembly AI employee is built on the official Claude Agent SDK from Anthropic. The SDK gives us the agent loop (think, decide, act, repeat), tool use (the agent can call your APIs and systems), memory (the agent remembers context across turns and sessions) and sub-agents (one AI employee can spawn specialized helpers).
On top of the SDK, we add the production engineering you cannot afford to skip: Anthropic API integration, Model Context Protocol (MCP) servers for your internal systems, channel deployment (WhatsApp Business API, US SMS A2P 10DLC compliance, Slack/Teams/Telegram, web widget), monitoring, on-call and managed service. You get a deployed AI employee in your business, not a research prototype on a developer's laptop.
“We cross-reference food supply lists with our inventory to build cost-benefit analyses for clients. This task used to take me 2-3 days. With AI, I can do it in 2 hours.”
Build your agents side-by-side with an expert AI engineer inside a WhatsApp, SMS, Telegram, Slack or Teams group. We architect, build and ship with you, not from a template.
Start your free trial14-day free trial with $20 in AI credits
An AI employee is an autonomous Claude agent that does a job in your business, not a chatbot that answers questions. It reads and writes to your systems, makes decisions, completes multi-step work and escalates to you when it should. Modassembly builds AI employees for roles like customer service, executive assistant, bookkeeper, marketing agent, sales agent, data analyst and dispatcher. Each one is a custom agent built for your specific workflows.
A chatbot answers questions. An AI employee does jobs. The chatbot tells your customer how to cancel a booking. The AI employee actually cancels the booking, updates your calendar, refunds the card and sends the confirmation. The difference is that AI employees are autonomous: they reason through multi-step work, call tools (your CRM, calendar, payment processor), remember context, and finish the task instead of just describing it.
AI employees for every role in a small business: an <a href="/ai-customer-service">AI customer service agent</a>, an <a href="/ai-executive-assistant">AI executive assistant</a> (your AI Admin), an <a href="/ai-bookkeeper">AI bookkeeper</a>, an <a href="/ai-sales-agent">AI sales agent</a>, an <a href="/ai-marketing-agent">AI marketing agent</a>, an <a href="/ai-data-analyst">AI data analyst</a>, an <a href="/ai-dispatcher">AI dispatcher</a>, and more. Each is a custom Claude agent built around your workflows. Start with one, add more as you grow.
You hire your AI employee by building it side-by-side with an expert AI engineer inside a WhatsApp, SMS, Telegram, Slack or Teams group. We architect your custom Claude agent with you live, write the integrations with your tools and systems, and ship the employee to WhatsApp, SMS, email, Slack, Teams, Telegram or your website with 1-click deployment. Don't want to build it yourself? Our team designs, builds and deploys your AI workforce end to end.
AI employees replace work, not people. They take over the repetitive, high-volume layer (the same 20 questions every day, the data entry, the calendar back-and-forth, the cold outreach), so your human team can focus on judgment, relationships and strategy. Most customers end up doing significantly more with the same headcount, not less.
Every Modassembly AI employee is a <a href="/claude-agent">custom Claude agent</a> built on Anthropic's official Claude Agent SDK. The SDK gives us the agent loop, tool use, sub-agents and memory. We add the integrations with your tools (CRM, calendar, e-commerce, internal systems) via APIs, webhooks and Model Context Protocol (MCP). The result is a deployed AI worker that reasons, plans and acts in production.
Yes. AI Workforce ships an AI Admin coordinating 3 specialized AI Employees. Custom AI Fleet adds unlimited employees and bespoke orchestration. Agents pass work between each other, share a common memory and operate as a small virtual team. A customer message can land in your customer service agent, get triaged into a refund request, get handed to an operations agent that calls Stripe, then get summarized back to the customer in one thread.
See the pricing section above for current plans. Vertical AI Employee starts at $35/month for 1 AI Admin plus 1 dedicated AI Employee. AI Workforce starts at $80/month for 4 AI Employees total. Custom AI Fleet is let's-talk pricing for unlimited employees. Compared to a human hire, an AI employee costs a fraction, starts the same day and never takes a sick day. AI credits at face value (no markup) and a 14-day free trial on every plan.
No. You configure escalation rules so the agent knows when to bring you in. You can require approval for sensitive actions and auto-execute the rest. Every action and conversation is logged and auditable. The agent works for you, not the other way around. And because each AI employee is custom-built for your business, it operates by your rules, not generic defaults.