Customer Service
Serve your customers instantly, 24/7, in any language over your website, WhatsApp, email, SMS or Slack.
Build AI Agents to streamline backoffice operations & customer service. Connect your own tools and data. We take care of the rest.

Serve your customers instantly, 24/7, in any language over your website, WhatsApp, email, SMS or Slack.
Move and transform information across multiple apps, onto and from CRMs, calendars, payments, support tickets, databases and more.
Coordinate internal staff, contractors, sales agents and customers. Keep software up to date and the information flowing.
Analyze conversations, databases and the web; research and write documents; generate summaries and dashboards.
People expect instant communication nowadays, and having a chatbot allows us to be available 24/7, even outside of regular working hours. It also helps us handle common questions automatically, so our team can focus on more personalized interactions and complex requests. Overall, it's about creating a smoother, more professional experience for our customers while saving time, improving our workflow and being more efficient.
I worked with the team at Modassembly to develop a solution for the frequently recurring technical questions we received from customers. Instead of having technicians spend time on phone diagnostics and troubleshooting, customers could access the resources they needed through the chatbot, allowing technicians to focus on completing service tasks more efficiently.
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